Privacy Policy

Effective Date: 02 March 2026
Last Updated: 02 March 2026

Privacy Policy for COLD START CO LTD

COLD START CO LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

COLD START CO LTD
Company Number: 16951089

Registered Office:
44–45 Beaufort Court
Admirals Way
London
E14 9XL
United Kingdom

If you have any questions regarding this Privacy Policy, you can contact us through the contact details provided on our website.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Information you provide

This may include:

• Your name

• Email address

• Telephone number

• Company name

• Any information you provide when completing contact forms or communicating with us.

Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral website

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide our services

• Improve our website

• Monitor website performance

• Maintain website security

• Comply with legal obligations

• Communicate with you where appropriate

We will only process your personal data where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).

4. Legal Basis for Processing

Our lawful bases for processing personal data include:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests, provided these do not override your rights and freedoms

5. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Understand how visitors use our website

• Improve website functionality

• Monitor website performance

You can control or disable cookies through your browser settings.

Where required by law, we will request your consent before placing non-essential cookies on your device.

6. Analytics

We may use website analytics services to help us understand how visitors use our website. These services may collect information such as:

• Pages viewed

• Device type

• Approximate location

• Browser information

• Time spent on pages

This information is generally aggregated and does not directly identify individual visitors.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Website hosting providers

• IT support providers

• Analytics providers

• Professional advisers

• Legal or regulatory authorities where required by law

All third parties are required to keep your information secure and only process it for authorised purposes.

8. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Data Retention

We will only retain your personal information for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Restrict processing

• Object to processing

• Request data portability where applicable

• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Data Security

We take appropriate technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no method of transmission over the internet is completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.

13. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact COLD START CO LTD using the contact information available on our website.

16. Complaints

If you are unhappy with how we handle your personal information, you have the right to contact the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom